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Import duties & taxes

Import duties and VAT rules differ from country to country, subject to the rules and regulations of your local customs. As we ship worldwide, these charges, if any, are not included in your cart total during checkout.

Not every shipment is taxed on import. Only goods that exceed a certain value are eligible for duty and taxes. This minimum value is called De Minimis.

USA
Under the De Minimis provision, shipments valued under $800 per consignee can be cleared free of duty and tax in a single day. This basically means that any order placed on our website from the US valued at up to $800 USD is exempt from any import duties or VAT/GST. So essentially, if you make any purchase on our website that is up to $800 USD in value in a single order on any particular day, you will not be charged any additional fees for delivery anywhere in the USA.

Canada
Orders valued only up to 20 CAD can be cleared free of import duty and taxes. Anything above this De Minimis value will attract additional charges of import duty and/or VAT/GST. Hence all orders placed from within Canada valued over 20 CAD will require the customer to pay additional charges at the time of delivery.

UK
Orders valued up to 135 GBP can be cleared free of import duty. However, VAT/GST will still be applicable on all goods regardless of their value. Hence all orders placed from within the UK will require the customer to pay an additional VAT/GST charge.

EU
For most countries* within the EU, orders valued up to 150 EUROS can be cleared free of import duty. However, VAT/GST will still be applicable on all goods regardless of their value. Hence all orders placed from within the EU will require the customer to pay an additional VAT/GST charge.

Singapore
Orders valued up to 400 SGD can be cleared free of import duty and taxes. Anything above this De Minimis value will attract additional charges of import duty and/or VAT/GST.

Australia
All orders valued up to 1000 AUD can be cleared free of import duty. However, VAT/GST will still be applicable on all goods regardless of their value. Hence all orders placed from within Australia will require the customer to pay an additional VAT/GST charge.

United Arab Emirates
Orders valued up to 270 USD can be cleared free of import duty and taxes. Anything above this De Minimis value will attract additional charges of import duty and/or VAT/GST.

*To check eligibility for your country, please refer to the De Minimis value regimes worldwide PDF document.

In summary, as we ship worldwide and customs duties and VAT differ from country to country, there is no way for us to add these charges to your cart total during checkout.

What we do ensure however is that our courier partners such as DHL/FedEx/UPS/Aramex Deliver at Place (DAP). What this essentially means is for a nominal service fee, the courier company will provide a safe and convenient method to clear import duties and taxes (if at all any are applicable on your shipment). You can conveniently pay charges if any at your doorstep during delivery to the delivery agent or pay in advance online on the DHL/FedEX/UPS/Aramex website. 

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